MWEB ignores Adsl clients now the area has fibre
<p>Dispite num numerous attempts to engage with the service provider, he has been zero comeback from MWEB. They have sent me emails stating that my query has been allocated to a consultant, however there is zero feedback as to the outcome query.</p> <p>Although I have a 4 MB per second line it's hovers well below 1 MB.</p> <p>This query has never been addressed by MWEB.</p> <p> </p>
Hi graham-mcmillan
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Hi graham-mcmillan
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services