Mweb huge *****

Order on the 23 june 2021, installation was done on the 10th of july 2021 received statement on the 15th july 202. Order stimilated one month free so where is my month free? And why do i get billed for five days to the amount if R644.35. There customer service is non exsisting as i locked two queries on the 01/07/2021 and 07/07/2021 and im still waiting for someone to help. Now my internet log in queries is full as they ignored me. I tried to speak to the accounts but they also have no clue. And to phone an it i used over R200 on airtime and was still not helped. They ******** and huge ***** to get people to take there fibre and then you sit with something that u cant use and to cancel you need to pay more so Mweb is a total **** and non customer friendly