MWEB horrific service

Hello MWEB. I am appalled by the poor service, *********** agents and lies from upper management in dealing with customer issues.

I have paid for a service on 26 January 2025 and am still without connection today. MWEB as even went to the extent of pushing the problem back to the infrastructure provider which was not the case. It was a billing issue from their side but they would not accept ownership.

Any intervention from MWEB will be gladly appreciated.

Thanks Mohammed ***