lB
lindi B
1 reviews | Active since Aug 2021
14 Apr 2026, 09:18
MWEB HORRIBLE SERVICE
Most horribly service i have received, I regret moving from Rain.
Mweb i waited 2 hours yesterday to be connected to just start using my interest only to be disconnect because of lack of communication and false advi*****t.
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
14 Apr 2026, 09:31Hi Lindi, we can understand how frustrating this experience has been for you, waiting an extended period to get connected and then being disconnected due to communication gaps is not the experience we want for any customer. To properly investigate what happened and get this resolved for you, we’ll need a bit more detail from your side. Could you please share when this occurred, what you were being assisted with at the time, and any reference or interaction details you may have? This will help us trace the interaction accurately and identify where the breakdown happened. Once we have this information, we’ll be able to review it thoroughly and ensure it is addressed with the right urgency. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply14 Apr 2026, 09:31
Official
Hi Lindi, we can understand how frustrating this experience has been for you, waiting an extended period to get connected and then being disconnected due to communication gaps is not the experience we want for any customer. To properly investigate what happened and get this resolved for you, we’ll need a bit more detail from your side. Could you please share when this occurred, what you were being assisted with at the time, and any reference or interaction details you may have? This will help us trace the interaction accurately and identify where the breakdown happened. Once we have this information, we’ll be able to review it thoroughly and ensure it is addressed with the right urgency. Kind regards,
The Mweb Team
The Mweb Team