Mweb have done nothing again

This is to say that my review of Mweb as of the 21 January . I did get a reply however nothing was done about my story. All that happened was for the fourth or fifth time they got someone from their technical department contacted me and did another speed check which I said was not helping as once they are finished the same problem would happen again and it did. My account query was not even mentioned. my speeds are as follows;Up 7.37-Down 11.7 second test;Up 5.46Down 13.2. So I take it that I must now after being ripped of by them be happy with what I am getting.Amazing