MWeb has the worst customer service and service delivery I have ever experienced.

Worst customer service I have ever experienced. I placed an order for a contract at the end of March, it is now the 23rd of April and I have yet to receive any internet activation. 20+ minutes on hold to just get through to an agent, dropped calls when you eventually do get through, no call backs, being placed on hold for another 10+ minutes while they “investigate”. Only to find out my provider should be switched from Openserve to Metrofibre after almost a month of struggling. Now another order has been logged and this one is delayed due to an issue. Cannot get through to agents yet again, most notably Darryl, who promises the moon and the stars and is yet to deliver so much as dirt. Would have cancelled already were it not for this contract. Will never renew and I urge everyone to never use this excuse of a company again.