MM
Mvelisi M
1 reviews | Active since Aug 2018
02 Sept 2026, 09:52
Mweb has **** service and are totally unreliable
Mweb is a **** honestly. So many issues in a short space of time. Their chatt system is useless. Mweb debited my payment on the 31st of August 2026 to date my services are not instated. When reaching out to them Owam wants a Proof of payment on funds debited from my account by them. Mweb is a ****en joke I have no internet access but funds were taken from my account mnxa.
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Mweb's replyOfficial
02 Sept 2026, 10:12Hi Mvelisi,
We understand how frustrating it must be to see a payment deducted from your account while your service remains inactive, especially after you’ve already spent time trying to get assistance through our chat channel. We appreciate that having no internet access after making your payment is disruptive.The payment made via debit order needs to clear and reflect on your Mweb account before the service can be reinstated. Once the payment has cleared, your service will be reinstated accordingly.Kind regards,
The Mweb Team
We understand how frustrating it must be to see a payment deducted from your account while your service remains inactive, especially after you’ve already spent time trying to get assistance through our chat channel. We appreciate that having no internet access after making your payment is disruptive.The payment made via debit order needs to clear and reflect on your Mweb account before the service can be reinstated. Once the payment has cleared, your service will be reinstated accordingly.Kind regards,
The Mweb Team
Mweb's reply02 Sept 2026, 10:12
Official
Hi Mvelisi,
We understand how frustrating it must be to see a payment deducted from your account while your service remains inactive, especially after you’ve already spent time trying to get assistance through our chat channel. We appreciate that having no internet access after making your payment is disruptive.The payment made via debit order needs to clear and reflect on your Mweb account before the service can be reinstated. Once the payment has cleared, your service will be reinstated accordingly.Kind regards,
The Mweb Team
We understand how frustrating it must be to see a payment deducted from your account while your service remains inactive, especially after you’ve already spent time trying to get assistance through our chat channel. We appreciate that having no internet access after making your payment is disruptive.The payment made via debit order needs to clear and reflect on your Mweb account before the service can be reinstated. Once the payment has cleared, your service will be reinstated accordingly.Kind regards,
The Mweb Team