RC
R C
1 reviews | Active since Jan 2018
12 Mar 2026, 13:15
MWEB HAS DESTROYED MY EMAILS.
Mweb has completely stuffed up my global.co.za address which I've had for over 20 years plus Gmail plus Outlook. They've caused me disruptions and inconvenience which will never end. They don't answer queries and are totally unhelpful. Disgusting customer service.
Helpful (0)
Replies (2)0
Replies (2)
Mweb's replyOfficial
12 Mar 2026, 13:44Good afternoon, R. Thank you for taking the time to share your experience. We understand how upsetting and disruptive it must be to have issues with an email address you’ve re**** on for more than 20 years, especially when it affects other services such as Gmail and Outlook. Dealing with ongoing disruptions like this can be incredibly frustrating.
This is certainly not the level of service we aim to provide. Your feedback will be shared with our Customer Journey Team so they can review the experience and identify where improvements are needed.
To help us look into this properly, please send us a direct message on Hello Peter with more details about the issue, along with the email address you’re querying. This will allow the relevant team to review the matter and assist further.
Kind regards, Mweb Team
This is certainly not the level of service we aim to provide. Your feedback will be shared with our Customer Journey Team so they can review the experience and identify where improvements are needed.
To help us look into this properly, please send us a direct message on Hello Peter with more details about the issue, along with the email address you’re querying. This will allow the relevant team to review the matter and assist further.
Kind regards, Mweb Team
Best regards,
Mweb's reply12 Mar 2026, 13:44
Official
Good afternoon, R. Thank you for taking the time to share your experience. We understand how upsetting and disruptive it must be to have issues with an email address you’ve re**** on for more than 20 years, especially when it affects other services such as Gmail and Outlook. Dealing with ongoing disruptions like this can be incredibly frustrating.
This is certainly not the level of service we aim to provide. Your feedback will be shared with our Customer Journey Team so they can review the experience and identify where improvements are needed.
To help us look into this properly, please send us a direct message on Hello Peter with more details about the issue, along with the email address you’re querying. This will allow the relevant team to review the matter and assist further.
Kind regards, Mweb Team
This is certainly not the level of service we aim to provide. Your feedback will be shared with our Customer Journey Team so they can review the experience and identify where improvements are needed.
To help us look into this properly, please send us a direct message on Hello Peter with more details about the issue, along with the email address you’re querying. This will allow the relevant team to review the matter and assist further.
Kind regards, Mweb Team
Best regards,
Mweb's replyOfficial
12 Mar 2026, 13:44 Good afternoon, R. Thank you for taking the time to share your experience. We understand how upsetting and disruptive it must be to have issues with an email address you’ve re**** on for more than 20 years, especially when it affects other services such as Gmail and Outlook. Dealing with ongoing disruptions like this can be incredibly frustrating.
This is certainly not the level of service we aim to provide. Your feedback will be shared with our Customer Journey Team so they can review the experience and identify where improvements are needed.
To help us look into this properly, please send us a direct message on Hello Peter with more details about the issue, along with the email address you’re querying. This will allow the relevant team to review the matter and assist further.
Kind regards, Mweb Team
This is certainly not the level of service we aim to provide. Your feedback will be shared with our Customer Journey Team so they can review the experience and identify where improvements are needed.
To help us look into this properly, please send us a direct message on Hello Peter with more details about the issue, along with the email address you’re querying. This will allow the relevant team to review the matter and assist further.
Kind regards, Mweb Team
Best regards,
Mweb's reply12 Mar 2026, 13:44
Official
Good afternoon, R. Thank you for taking the time to share your experience. We understand how upsetting and disruptive it must be to have issues with an email address you’ve re**** on for more than 20 years, especially when it affects other services such as Gmail and Outlook. Dealing with ongoing disruptions like this can be incredibly frustrating.
This is certainly not the level of service we aim to provide. Your feedback will be shared with our Customer Journey Team so they can review the experience and identify where improvements are needed.
To help us look into this properly, please send us a direct message on Hello Peter with more details about the issue, along with the email address you’re querying. This will allow the relevant team to review the matter and assist further.
Kind regards, Mweb Team
This is certainly not the level of service we aim to provide. Your feedback will be shared with our Customer Journey Team so they can review the experience and identify where improvements are needed.
To help us look into this properly, please send us a direct message on Hello Peter with more details about the issue, along with the email address you’re querying. This will allow the relevant team to review the matter and assist further.
Kind regards, Mweb Team
Best regards,