1 reviews | Active since May 2012
MWEB Harass people with Fibre in Blairgowrie
I was on leave, and had recently had Fibre installed. I choose my ISP, and have been using it perfectly since the fibre was installed by VUMA.<br> <br> While on leave, 2 MWEB people came around my house. I was not home, so they spoke to my tenant. They stated that VUMA does not know how to do the final installation into the house (LIE) and that they need to come into the property to test the installation on behalf of VUMA (ANOTHER LIE)<br> <br> She refused, and told them to buzz off, however their insistence made her uncomfortable.<br> <br> This kind of behavior is unacceptable. It amounts to bully tactics by them, and I would have called the police on them if I was there. To make matters worse is this is a serious security risk for residents. MWEB should stay the hell out of Blairgowrie, we don't need your lies and bully tactics.
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
