1 reviews | Active since May 2013
MWEB from bad to worst MWEB DOING NOTING
So after mweb \addressed my matter"the situation got so bad that I desied to cancel my mweb uncapped adsl.<br> <br> A month after i had no internet connectivity one of there agents finally found out that there where a bulk problem in our area with the telephone lines. My neigbor got that information from telkom the very same day the lines stopped working?? So for more than a month mweb did absolutly nothing in helping or informing me about the problem.<br> <br> So i just desided to stop using mweb. After talking to someone in there accounts department I askd to make sure that because of no service resieved for more than a month that i paid for i would not be billed at the end of the month and my contract would be terminated. Came end of the month the first debit order not even on the 1st of the month MWEB!!!! Had to go to the bank and cancel the debit order and pay for stopping the dept order. Today guess who? Mweb depited my account again not even for the right amount of money?<br> <br> Worst service i have ever experienced from a company.<br> <br> Think twice before using mweb there are cheaper and better internet service providers out there!!!"""
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MWEB Client Services
Best regards,
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
Kind regards
MWEB Client Services
Best regards,
