Mweb Fon

Item: Mweb
Rating: 1
Author: Lana-Jane Pike

<p>I have been using mwb fon for a while now and there are many times when I I cannot log in as the page cannot be displayed. I have lost weeks of access.</p>

Helpful (0)

Replies (2)

Mweb's replyOfficial

12 Oct 2016, 10:30

Good Day Lana-Jane

Thank you for taking the time to raise your concerns.

Our customer care team has now tried to call you and was unsuccessful in his attempt.

Please confirm if you are an MWEB ADSL client or if you purchased a FON pass.

If you are an MWEB ADSL client, please provide us your MWEB account details. The MWEB email address or username should suffice.

Once we have this information we can provide you further feedback.
We eagerly await your reply.

Kind regards
MWEB Client Services

Best regards,

Mweb's reply12 Oct 2016, 10:30

Official

Best regards,

Mweb's replyOfficial

12 Oct 2016, 12:02

Good Day Lana-Jane,

Our customer care consultants have tried calling you this morning and have not managed to reach you.

Please confirm if you are an MWEB ADSL client or if you purchased a FON pass.

We would like to ensure you receive the assistance you require.

Kind regards
MWEB Client Services

Best regards,

Mweb's reply12 Oct 2016, 12:02

Official

Best regards,

Mweb Fon

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