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CARL L
1 reviews | Active since Feb 2020
22 Oct 2021, 17:39
Mweb Fibre Wifi service avoid at all costs
Appalling customer service and unreliable unstable products from Mweb regret making use of their services. Was billed R1100 for first month when the quote was 680 for a service which was not yet active . Dawn Wing couriers took 10 days to deliver router; router was faulty couldnt establish internet connectivity and was replaced with a refurbished 2nd hand router which does not support wifi. Now awaiting delivery of 2nd replacement router. Innumerable calls to technical support division with no resolution to problems. To date a very stressful and unpleasant experience doing business with Mweb . Also Vumatel their fibre to home service provider hit an electrical cable drilling the wall.
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