DW
Donnaphan W

1 reviews | Active since Feb 2012

03 Apr 2020, 12:49

MWEB Fibre uncapped bad for business

I am an Irate customer trying to get through work but simply cant make Skype /conference calls and have to deal with pages dropping when busy due to the internet dropping every damn 10-20mins. We have reset the ****** thing and done diagnostics with technicians and its always the same ****** thing so i can do that myself now and not call as they cant think but follow a protocol like sheep - Try calling - its a mess as they transfer you to the wrong departments as well, try having this stress while your airtime runs out and its lock-down so getting more airtime to fix a service which Mweb/Open Serve do not provide but yet i pay for and on-top of it use my precious time and money to call you to help fix a product that doesn't provide what i am paying for?! There is no email on the website to write to - i think that's ****** stupid - since your call centers are useless sheep that cant think when its time. Our fiber line is **** and i want the contract canceled due to void of service promised. I cant pay for something you are not providing - that's *****ing? Folks dont use Mweb - there are so many providers out there now that i can safely say are better and cheaper out there - i want this contract canceled!!!

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