1 reviews | Active since Nov 2016
MWEB - Fibre to the Home
<p>On 30 January 2017 I placed on order on MWEB for fibre to the home service. To this day I am still waiting for MWEB to complete the installation. They started about 2 weeks back and have not yet returned.</p> <p> </p> <p>MWEB promised me delivery within 2-3 weeks and it has now been almost 3 months. Their service delivery is totally unacceptable and they continuously keep on blaming Telkom.</p> <p> </p> <p>Let this be a warning to anyone considering to order Fibre to the Home services from MWEB </p> <p> </p> <p> </p>
Hi vdsantos
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Hi vdsantos
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Good day vdsantos,
Thank you for allowing us the opportunity to address the query.
The installation has since complete and hardware set to you.
Please let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Good day vdsantos,
Thank you for allowing us the opportunity to address the query.
The installation has since complete and hardware set to you.
Please let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services