AS
Annette S

1 reviews | Active since Feb 2013

28 Aug 2018, 09:23

Mweb Fibre - Pay for 50 MB and only get 9 MB if you're lucky

Absolutely love how my review published on 24 Aug 2018, 20:20 is skipped over, yet a review posted 27 Aug 2018, 8:34 responded to.

0
Replies (1)
Mweb
Mweb's reply28 Aug 2018, 13:52
Official

Good day ashw.

Thank you for taking the time to raise this matter with us.

As discussed with our client service representative, this matter has now been addressed and will be escalated.

We all log a call for you with a specialist to call you to further testing to identify the cause the problem.

They will then remain in touch with you until it is resolved.

Kind regards

MWEB Client Services