Mweb Fibre nightmare

Wow,the level of bad service puts mweb in a class of there own!App**** for Fibre 25/25 uncapped,All went smoothly,i even received my router,but that is where it stopped,I was told within 14 days i will be live,14 days came and went,I probably made around 25 calls to mweb,with no help from them whatsoever!I was told that ifrastructure was not available,which was not true as i contacted openserve and they confirmed it was live in my area,I contacted mweb and they said not to worry they will sort out,I did not hear anything from mweb at all.my calls was either cut or the person i was dealing with was either rude or was not competent enough to escalate my problem,I asked numerous times to speak to a manager and was put on hold only for the call to be dropped everytime, I eventually after all this time manage to cancel the contract with not even so much as a sorry,What a terrible experience!!!