1 reviews | Active since Dec 2019
MWEB FIBRE IS SHOCKING
Why advertise your **** for free? Maybe you should charge for it rather maybe then your clients can expect decent quality products!!
I was a loyal MWEB client for years until 2012 which is why I chose MWEB again despite all other service providers.
However this time around the Fibre Installation drops nearly every 5 minutes, I use more mobile data than the fibre due to the poor line quality and when I phone MWEB I am often placed on hold for 30 minutes at a time costing me even more!! Then when I finally get to speak to someone the only solution is your ****py REFURBISHED ROUTERS of which it is always the same make and model that keeps getting sent to me - had 3 so far!! - but the problem persists!!
I had no problem signing a 2 year contract as I was always very happy with MWEB years ago but now I am stuck in an agreement, there is clearly no proper technical support anymore with you and every month your debit order runs with no problems.
I am going to seek legal assistance to get my money back and to get me out of your ****ty contract as I have had to tolerate this incompetence for 11 months now and I would not recommend MWEB to anyone when I always used to hold your name in such high regard many years ago!!
I had to select a star rating in all honesty I would give you none!!
