MWeb Fibre is a service provider NOT to be used EVER!

Even a 1 start is too high. Dont ever ever ever use MWeb as your Internet service provide for your fibre line. I have spent hours and hours on the phone daily to Mweb for the last 6 weeks who have reset the line, had me reset the modems, change settings over and over - we we are nothing further from getting the connection issue resolved. We keep on losing connection, even the TV's that are connected by cable, and they keep on phoning and telling us to do exactly the same thing.. Even the guys from Open Serve, Fibre installation, said that the problem is on their side. MWeb blame everyone except admitting that the fault is on their side.

Their technical department phoned me now (a few minutes ago) once again as the jobcard is still open on their side and asked me AGAIN to do exactly what we have been trying for the last 6 weeks. When I told them I want to cancel they tell me that I need to give them time to solve the issue...how long should I give them? One year? I do believe that I have given them enough time to resolve this as I wanted to cancel 2 weeks ago and gave them the chance to get this issue resolved. If you are doing research on which service provider to use please take note: DO NOT USE MWEB FOR FIBRE!!!!