1 reviews | Active since May 2018
MWEB FIBRE FUP Sucks
MWEB Fibre FUP is truly ******* and more so if you are on Openserve. With most of the other fibre providers a 40MB account has an FUP of about 600GB+- . With Openserve on 40mb fibre the FUP is 450GB. However if you compare that to ADSL then the FUP for 40MB is 850GB. This is actually quite ridiculous!!! The other issue with MWEB FUP is the rolling 30 days, which is basically once you been throttled you never get out whereas if it was a calendar month you get reset at the start of the month.
Good day xedjay
Thank you for bringing this to our attention and for your feedback.
Your concerns have been escalated and heard, however, we would like to reiterate that we have explained our business policy to you.
Please do not hesitate to contact us should you require any further assistance.
Assuring you of our best intention at all times.
Kind regards
MWEB Client Services
Good day xedjay
Thank you for bringing this to our attention and for your feedback.
Your concerns have been escalated and heard, however, we would like to reiterate that we have explained our business policy to you.
Please do not hesitate to contact us should you require any further assistance.
Assuring you of our best intention at all times.
Kind regards
MWEB Client Services