Mweb fibre fup and call centre disaster

Mweb use to be awesome. Now there call centre doesn’t even answer calls. The automated system cuts me off continuously when I have made my selection. I am constantly throttled. Due to poor service and NO WAY of queries being placed I have decided to cancel my connection. Well I go to the web site where it says you can cancel your products only to fill in the entire for and then it tells me no. I need to use the call centre. Well you can imagine. Call centre doesn’t work and website doesn’t work. Poor poor service. I guess mweb has gotten to big and to greedy to handle customers properly.