Mweb Fibre & Customer Service - Shocking

<p>My story is long & complicated but the essence of my experience is that MWeb is marketing & selling a product which they do not understand & do not support. When trying to resolve matters you are psuhed from one department to another without any transfer of history so each contact point needs to be informed of your issue. When at last you have lost all patience having paid for a service which you are not receiving you are then referred to a cancellations department who fall back on the one month contractual obligation legal *******.</p>