Mweb Fibre

Posting on behalf of someone else: Deon Kotze ***

We have been experiencing problems with our fibre line for 2 weeks, no fibre at all. We have reported it and no attention was given to the problem. A few days after the report of the faulty fibre, someone came out to look. The technician said that there was a problem at their site and it will be attended to. It has been a week since the technician was at my house and still no change in our fibre situation.

There are a few homes in our neighborhood with the same complaint.

We are paying for a fibre service that we are not receiving. The problem needs to be addressed.