MWeb Fiber very bad service

I ordered fiber through Mweb at end of August 2020, a router was delivered soon after the installation, but was told a technician would come to do the setup. After a week no one called to confirm a date and time. After speaking to the call center I was told the given info was incorrect. I did the setup myself and was told activation will be done within 48 hours. That was on 8 September and still no activation. I phoned again on three different days but still no activation. Even after trying to cancel my order, I found this was also a problem. I will definitely find another provider, if it starts out this bad, what will future support be like.