Mweb fiber sucks

<p>I signed up for fiber almost three weeks ago.</p> <p>I was told that as an existing customer, installation would be fast.</p> <p>Um, define fast?</p> <p>Well when I contacted Mweb to ask about "fast", they said, unfortunately there had been public holidays....</p> <p>Yes, and have these holidays suddenly come as a surprise, or did you also know about them three weeks ago??</p> <p>So, the call center agent says they'll be as fast as possible.</p> <p>How fast I ask again?</p> <p>Well, somebody will call me next week. And then?</p> <p>Well that person will make arrangements to install.</p> <p>And then somebody will come out and actually do the installation.</p> <p>OK, now I get it - you mean like what happened 5 weeks ago?? Same thing?</p> <p>.</p> <p>What's the difference between Fiber Optics and Mweb's service delivery time?</p> <p>There's no need for speed, take your time answering </p> <p> </p>