mM
motti M
1 reviews | Active since Aug 2017
17 Aug 2017, 13:33
MWEB FIBER
I've being trying to connect to fiber in my house via MWEB for over a month,and it was the worst mistake that I could do,its been a month since I send them the forms and Im still not connected,they don't comeback to you and they keep of trying to send you to the fiber company,they don't do their work,my next door neighbours ,app**** with other companies and got it installed in 2 days.
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Mweb's replyOfficial
18 Aug 2017, 14:02Good day motti01
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply18 Aug 2017, 14:02
Official
Good day motti01
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,