Mweb fails to supply internet and fails to communicate their reasons for not doing so

I wish I could give them a 0* rating. It's like they don't want to be an internet service provider. They don't answer their phones, they don't help their customers or potential customers with internet. It has been over a week with zero progress on an order, zero communication on why the order has stalled, and it's overall left a very sour taste. I think I will be looking for another ISP. Preferably one that actually cares enough to offer some kind of customer support.