Mweb Failed to deliver Service.

On the first of July 2015 at 10 Am. I app**** for a Uncapped 4meg Adsl line and Data on ***). By a Mweb Agent Named Boosie Sizwe she said she had submitted my contract and that it would take up to 10 working days before my adsl is active and that my adsl router should be received within 5-7 working days. i recieved my adsl router on the 10th day from the application date that i app**** for which was on the 14Th July 2015. on the same day i should have recieved my adsl line activation but i did not. i had called in to find out what happen why i am not online yet and they told me that telkom declined my order and that they had to resubmit it on which took place on the 13th of july 2015. i then went to talkom direct the following day and ask if i have a order for a adsl line and they had said yes it was only sent on the 13th of july 2015 and that there were no other orders for adsl in their history. i am very angry and frustrated at Mweb because of this i app**** on the 1st and the order was only sent on the 13th today is the 11th working day (15/07/2015) and i am still waiting the mweb orders team said they would give me feed back. i still have recieved nothing. <br> <br> Regards.<br>