Mweb evotel suck

Logged a ticket for EVOTEL fibre not working. 13 hours niw and NO FEEDBACK NO CALL. MWEB JUST WANT TO DO FAULTFINDING WHEN YOU CALL. VERY UNHELPFULL. ALSO EVOTEL. NO CALLBACK 2 TICKETS. BUT AT THE END OF THE MONTH YOU MUST PAY OR THE CUT YOU OFF. GO F@# YOURSELF