MWEB (***en *****s)

I can never seem to get hold of these ***en people at mweb - every time I call and get through to someone they drop the call - I mean how unprofessional is that - they can't even provide a proper service without messing it up - I ordered a new product and they started charging me before even connecting me - isn't that theft

I want a ***en call back for them to connect my service - like how ***en difficult is that to do