IH
IZAK H
1 reviews | Active since Apr 2023
11 Sept 2026, 14:53
MWEB
If you use MWeb for emails be sure that you will have trouble , some of the worst service i have seen
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
11 Sept 2026, 15:02Hi Izak,
We understand how frustrating it must be to experience ongoing email service issues and feel that you're not receiving the support needed to get the matter resolved. This is certainly not how we want our customers to feel when reaching out for assistance. We can see that you are currently receiving assistance regarding the matter, and the agent handling your query will continue providing the necessary attention and support to work towards restoring your email service. If there's any additional assistance you require, please feel free to continue engaging with us via direct message, and we'll gladly assist.
Kind regards,
Mweb Team
We understand how frustrating it must be to experience ongoing email service issues and feel that you're not receiving the support needed to get the matter resolved. This is certainly not how we want our customers to feel when reaching out for assistance. We can see that you are currently receiving assistance regarding the matter, and the agent handling your query will continue providing the necessary attention and support to work towards restoring your email service. If there's any additional assistance you require, please feel free to continue engaging with us via direct message, and we'll gladly assist.
Kind regards,
Mweb Team
Best regards,
Mweb's reply11 Sept 2026, 15:02
Official
Hi Izak,
We understand how frustrating it must be to experience ongoing email service issues and feel that you're not receiving the support needed to get the matter resolved. This is certainly not how we want our customers to feel when reaching out for assistance. We can see that you are currently receiving assistance regarding the matter, and the agent handling your query will continue providing the necessary attention and support to work towards restoring your email service. If there's any additional assistance you require, please feel free to continue engaging with us via direct message, and we'll gladly assist.
Kind regards,
Mweb Team
We understand how frustrating it must be to experience ongoing email service issues and feel that you're not receiving the support needed to get the matter resolved. This is certainly not how we want our customers to feel when reaching out for assistance. We can see that you are currently receiving assistance regarding the matter, and the agent handling your query will continue providing the necessary attention and support to work towards restoring your email service. If there's any additional assistance you require, please feel free to continue engaging with us via direct message, and we'll gladly assist.
Kind regards,
Mweb Team
Best regards,
IH
IZAK H's updateReviewer Update
11 Sept 2026, 15:58Agent is useless
IH
IZAK H's update11 Sept 2026, 15:58
Reviewer Update
Agent is useless
Mweb's replyOfficial
11 Sept 2026, 16:57Hi Izak,
We understand how frustrating it must be to feel that you're not receiving the support and assistance you need, especially when you're trying to get a service-related issue resolved. This is certainly not the experience we aim to provide. Having reviewed the account, we can see that the service is currently suspended, and our records show that the last payment received was for 5 August, with the September payment still reflecting as outstanding. To help us determine the best way forward, could you please send us a direct message confirming whether a payment was made after 5 August, along with the payment date and reference number used?
Once we have those details, we'll be able to investigate further and ensure the matter receives the necessary attention.
Kind regards,
Mweb Team
We understand how frustrating it must be to feel that you're not receiving the support and assistance you need, especially when you're trying to get a service-related issue resolved. This is certainly not the experience we aim to provide. Having reviewed the account, we can see that the service is currently suspended, and our records show that the last payment received was for 5 August, with the September payment still reflecting as outstanding. To help us determine the best way forward, could you please send us a direct message confirming whether a payment was made after 5 August, along with the payment date and reference number used?
Once we have those details, we'll be able to investigate further and ensure the matter receives the necessary attention.
Kind regards,
Mweb Team
Best regards,
Mweb's reply11 Sept 2026, 16:57
Official
Hi Izak,
We understand how frustrating it must be to feel that you're not receiving the support and assistance you need, especially when you're trying to get a service-related issue resolved. This is certainly not the experience we aim to provide. Having reviewed the account, we can see that the service is currently suspended, and our records show that the last payment received was for 5 August, with the September payment still reflecting as outstanding. To help us determine the best way forward, could you please send us a direct message confirming whether a payment was made after 5 August, along with the payment date and reference number used?
Once we have those details, we'll be able to investigate further and ensure the matter receives the necessary attention.
Kind regards,
Mweb Team
We understand how frustrating it must be to feel that you're not receiving the support and assistance you need, especially when you're trying to get a service-related issue resolved. This is certainly not the experience we aim to provide. Having reviewed the account, we can see that the service is currently suspended, and our records show that the last payment received was for 5 August, with the September payment still reflecting as outstanding. To help us determine the best way forward, could you please send us a direct message confirming whether a payment was made after 5 August, along with the payment date and reference number used?
Once we have those details, we'll be able to investigate further and ensure the matter receives the necessary attention.
Kind regards,
Mweb Team
Best regards,