Mweb Dothey really care about their customers

I'm convinced that the support team is not qualified to be support agents. After spending hundreds of Rands(R1200) , hours holding the line and being transfered from department to department with no solution for a month now is truly and utterly APPALLING. All I need is for them to the problem that is preventing my connection from working, that's it and get it back up and running. So many times I've been cut off because my airtime has depleted and they refuse to call you back, not even to check if I've been connected or not. No technician has been sent to check if maybe our junction box is faulty, not once. But when we put through the cancelation process they contacted us to quickly help sort the problem and then? Back to where we left off..... NO INTERNET CONNECTION.

COME ON MWEB. YOU ARE BY NOW KNOWN AS THE WORLD'S LEADING PROVIDER OF TERRIBLE AND MOST UNRELIABLE SERVICE PROVIDER.

GET YOU ACT TOGETHER.