1 reviews | Active since Mar 2012
Mweb don't like their customers much, it seems.
Getting hold of mweb is truly like drawing blood from a stone. Have a technical problem? please hold on, you're 20th in line. but be aware that when our contact center closes your holding on would have been for nothing. Also, do not email us, or message us on any of our social media platforms because emails are a thing of the past and the people on our social media cannot help you with a query. Please log a query on our website where, when we respond, you won't get any notifications because, notifications are also a thing of the past. the last two weeks as a paying customer since we used LTE has been so frustrating that for the first time since wifi became a thing, I am considering changing my service provider. you cannot get hold of anyone, unless you're willing to rack up a pretty hefty phone bill, and it is extremely frustrating. bad, bad, horrible service.
