MWEB DON'T GIVE A "RAT'S ASS" ABOUT CUSTOMER SERVICE

My internet has been down for 3 days and despite having requested that MWWEB provide feedback, they are basically ignoring their customers. We pay for a service which we are not receiving. Will MWEB refund us for the days that we don't have service? No, I very much doubt it. All they want to do is take people's money and not provide any service.

In addition, as a result of MWEB not sorting out the internet problems, this is now costing me prepaid data so that I can work. Now, in effect, I am paying double as a result of MWeb's negligence and incompetence