MWEB DOES'NT CARE ABOUT ITS CUSTOMERS

I have been trying for 2 weeks just to get through, twenty minute wait on a call we pay for. An international streaming service 100 times the size (140 000 000 subscribers) answers the phone quickly and THEY pay for the call. Had fibre for six months and not one night goes by without the signal dropping to 2 or 3 mbs or dropping completely. MWEB don't seem capable or particularly interested in helping out. This is *****, I was sold 10mbs up and 10mbs dwn, I therefore expect this to be constant not intermittent. During this time of national disaster one would think a big National company would go the extra mile and employ more people for the OBVIOUS EXTRA demand with more people working from home etc. A BIG FAT RASPBERRY TO MWEB