MWEB DOES NOT KNOW THE MEANING OF THE WORD CUSTOMER SERVICE. APALLING AND SHOCKING!

I have spent 2 days trying to get hold of MWEB to do a change of ownership. When you phone the numbers given on your Invoice, they take literally take up to half an hour to answer, if you are lucky. I eventually spoke to someone called Luando yesterday, who promised to email a Change of Ownership Form to me whilst we spoke. He then said he was getting an error and would get another department to send the document. I am still waiting :( . I have tried to phone them again to-day and have been holding on for 15 minutes, wasting all of my airtime. I have now been cut off. I will NEVER deal with MWEB again. Their is absolute NO customer service. It is absolutely apalling.