MWEB does not care about the SA consumer

I sent this to MWEB:<br> <br> \I entered into a 24 mths contract with Mweb on 27 Dec 2012 for an ADSL data package. It was part of a special at Makro which included a Blu-ray player. I actually never used the data as I also had a Telkom ADSL package and would have used the Mweb package as a top up if needed but never did.<br> <br> I recently saw that I am still paying Mweb the R199 pm even though the contract should have ended at the end of Dec 2014.<br> <br> I cancelled the contract today:<br> Ref ***<br> Abdul Otto<br> Final bill end Aug<br> <br> I was told by Abdul that I cannot claim back the money charged since Jan 2015 even though I did not use<br> the service.<br> <br> Can I ask you to urgently look into this for me and reverse the charges - especially since I never even used it<br> for the 24 months of the contract and to then go on paying beyond that is just totally ridiculous."<br> <br> The never sent me a notice after 24 months asking if I want to carry on with the contract - no"