1 reviews | Active since Mar 2009
MWEB do you actually give a damn if your customers are spammed into losing their money.
I received a spam email on my MWEB account. It was one of the best spams I've seen in a long time, and literally thousands of MWEB customers would be caught. I immediately phoned MWEB to tell them, after having to go through at least 4 computer loops being told "If you want to............" and then waiting about 5 minutes, and having MWEB drop the call 3 times, I finally got through to a human, surprise, surprise. I explained the situation and the customer relations officer stated they by were going to put me through to their spam/***** department, and I got a message which stated basically:
"We are busy right now, please try again later, and the call was dropped."
Congratulations MWEB, you obviously really don't give a damn about your customers or how badly they are going to be ****med.
