MS
Marc S
1 reviews | Active since Jul 2011
28 Sept 2015, 17:40
Mweb do not fix my problem no matter what
I logged an Internet problem with Mweb in August & still I have no resolution. I've begged & begged & begged but Mweb simply do not fix my problem!!<br> This is a repeat problem that I go through on a repeat cycle every few months. I'm so frustrated at the total disregard Mweb appear to have to helping me, a paying customer!! <br> Mweb should be ashamed of their attitude & total disregard for customer service.
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Mweb's replyOfficial
29 Sept 2015, 10:49Hello meschmidt,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply29 Sept 2015, 10:49
Official
Hello meschmidt,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,