MWEB do not appear to be in the service provder business any more

Ordered fibre and signed up for the service. Received invoice after 4 days and then a visit for site inspection. Confirmed neighbors had already been supp**** so it was to be installed by the end of April 2019. After numerous calls to call centre and assurances that the non-delivery was going to be "escalated". No feed back on any occasion. It would appear that they do not have any intention to supply the service and just wanted to provide the invoice. Not at all satisfactory as a business proposition. I have advised them that there non supply has terminated any contractual rights that they may think they have.