MWEB DISMAL (AND ZERO) CUSTOMER SERVICE

I am furious! After hearing so many good things about MWEB, I chose to sign up for FIBRE through them. Well what a mistake. I app**** and was registered on the 30th of November and I still don't have any service. I am been bounced between Vumatel and MWEB like a tennis rally. Every time I log a call it is closed without any communication with me. In the meantime, I am trying to run a business and am going through data at a rapid speed. Who is going to refund me for the wireless router and data that I have had to buy while they get this mess sorted out!! It is infuriating!! And to make matters worse, they have billed me for a service that I have not received...what a joke!!