NB
Nazrin B

1 reviews | Active since Dec 2016

29 Sept 2022, 13:42

MWEB disgusting service

I contacted MWEB 10 days to activate my fiber. They said it takes between 8/10 Days . Each time I phone they say it’s not 10 days yet . They quick to make the sale but when you query it is 10 days n nobody has bothered contacting me . They so useless and frustrating it’s unreal . . They all say just wait do they wait for their money …. No

0
Replies (2)
Mweb
Mweb's reply29 Sept 2022, 16:51
Official
 Hello, Installation for Fibre can take up to 10 days from the date of order and is booked by the Fibre network operator after the order is confirmed. They will contact you to book a convenient date and time. Look out for their calls!

Track your order: https://bit.ly/3T7mn6y 
NB
Nazrin B's update03 Oct 2022, 13:06
Reviewer Update
Well “automated service” 10 days are long up unless you living with a 72 hour day. Your service is disgusting especially since I called in so many times and nobody escalated the matter