MWEB- DISGUSTING PATHETIC SERVICE/NO SERVICE

I have been a client of Mweb fiber for many years. I have constantly had bad connection with them ,and they have failed to resolve my query. So I gave notice to end my fibre line with them. 31 july , they cut my line as per requested. I asked Afrihost to connect my line,but they said that they cannot because mweb , though they have stopped my fiber connection , has not released ownership of the line.

I would believe that the moment one suspends the fiber line, that the line ownership would automatically be cancelled and released. NO- NOT WITH MWEB......... Try calling these clowns,AND THAN YOU ARE QUICK TO REALISE THAT mweb DOES NOT Have the slightest idea of CLIENT SERVICE .

I have been on the line holding on with them 4 times this morning,and 2 hours later I am nowhere near to resolving my query.

MWB TRYS THEIR UTMOST TO STOP ONE FROM CANCELLING A SERVICE.

I have spoken to four of their staff this morning, a black gentleman, who just left me holding on the line for 23 minutes, before I ended the call. A lady by the name of Dorfa, who I was cut off rom ,she called me back once ,before I was cut offline again,and she nevere bothered to call me back again. A Shafika , who I was cut offline again ,and she nevere bothered t o call me back,and now a gentleman by the name of Hirschey , who has once again put me on hold for their useless non existant " client services " Ten minutes, still holding , and bound to be cut offline once again........

MWEB - YOU ARE ADISGRACE,AND I WILL NEVER USE YOU EVER AGAIN.