LH
Lamont H

1 reviews | Active since Mar 2011

25 May 2020, 10:10

MWEB - DISGUSTING CUSTOMER SERVICE - DO NOT USE THEM

Mweb, you do not deserve to be in business. Your levels of company service are DISGUSTING! You let your customers be on hold for 26 minutes - YES!! 26 minutes and then when I finally get through, you put me through to another department and cut my call!!

Unbelievable! I called again 10 minutes later and was on hold for over 20 minutes and the same thing happened again! And this was for an upgrade on my Fibre line - where your company would make more money! Mweb - You don't deserve to exist. WARNING TO OTHERS - DO NOT USE THIS COMPANY.

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