NM
Natasha M
1 reviews | Active since Feb 2011
01 May 2018, 08:48
Mweb :Definitely not worth it
Please reconsider Mweb when choosing Fibre. 3 months later and still unresolved issues. They cannot even manage an email address. They throttle you with finer print. The call Centre takes forever to answer and it's easier to resolve queries on your own.
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Mweb's replyOfficial
02 May 2018, 13:30Good afternoon Natasha
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply02 May 2018, 13:30
Official
Good afternoon Natasha
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,