MWeb!!!!

I have applied for open serve. I can not log in. I phone and im speaking to no ASSISTANCE!! NOT EVEN ACTIVATED CAUSE I CAN NOT LOG IN!!!! CAN YOU CANCELL AND COME PICK UP YOUR WIFI!! I CANCELED WITH RAIN DUE TO THE FACT THAT I DO NOT RECEIVE THE ASSISTANCE, NOW ITS MWEB OPEN SERVE ASWELL!!! CONTACT ME OR PICK UP YOUR WIFI!