MWEB - Customer Service Non-Existent

Was double payment taken on the 26th, unable to get through to MWEB even now, logged queries online, received 1 response on the 28th informing feedback will be provided, to which no response has been received yet. Logged issue at Bank to which monies was reversed, On the 30th September , a 3rd payment was taken again,

Conclusion - MWEB an Internet Service Provider that is incapable of providing any Service when the client needs it. 2nd querie has been logged to cancel service, you better off with an ISP that is reachable and can assist with you needs.