Mweb customer service is a disgrace

MWEB AND THEIR SERVICE IS HORRIBLE. MY WI-FI IS DOWN 2 days now. The Accounts Department has no phone numbers, no email, no contact whatsoever 😡 You have to log a query & wait until doomsday for someone to contact you & guess what it says? ‘Oh sorry, I can’t help you, I will transfer you’ & you get cut-off. The numbers for Technical Support can keep you holding for up to an hr. I’ve been with them from 2000 & Mweb has turned into a very badly run circus. I have had no response to my emails and messages on their Facebook page and I run an online business from home. I call and hold on for an hr and only on caller Num 25 on hold. I have been with Mweb mane 20yrs now and this is the worst it’s ever been. Please can someone get someone to get Mweb to contact me. I have tried logging a fault on the app. It does not allow me to. I am loosing income here. Thank you.