LA
Lauren A
1 reviews | Active since Jun 2019
09 Sept 2026, 10:24
Mweb customer servic...
Mweb customer service is pathetic, chat on line pathetic and no help given.
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Replies (1)
Mweb's replyOfficial
09 Sept 2026, 10:38Hi Lauren,
We understand how disappointing it is to reach out for assistance and feel that your concerns are not being heard or that you're not receiving the support you need. This is certainly not the experience we want for our clients, and you should always feel heard, valued, and supported when contacting us. We're here to help. If your query is still outstanding, please send us a direct message with details of the assistance you require, and we'll gladly take a closer look and work to ensure the matter receives the attention it deserves.Your feedback is important to us and will also be shared with our Service Quality Team for review and improvement.
Kind regards,
Mweb Team
We understand how disappointing it is to reach out for assistance and feel that your concerns are not being heard or that you're not receiving the support you need. This is certainly not the experience we want for our clients, and you should always feel heard, valued, and supported when contacting us. We're here to help. If your query is still outstanding, please send us a direct message with details of the assistance you require, and we'll gladly take a closer look and work to ensure the matter receives the attention it deserves.Your feedback is important to us and will also be shared with our Service Quality Team for review and improvement.
Kind regards,
Mweb Team
Best regards,
Mweb's reply09 Sept 2026, 10:38
Official
Hi Lauren,
We understand how disappointing it is to reach out for assistance and feel that your concerns are not being heard or that you're not receiving the support you need. This is certainly not the experience we want for our clients, and you should always feel heard, valued, and supported when contacting us. We're here to help. If your query is still outstanding, please send us a direct message with details of the assistance you require, and we'll gladly take a closer look and work to ensure the matter receives the attention it deserves.Your feedback is important to us and will also be shared with our Service Quality Team for review and improvement.
Kind regards,
Mweb Team
We understand how disappointing it is to reach out for assistance and feel that your concerns are not being heard or that you're not receiving the support you need. This is certainly not the experience we want for our clients, and you should always feel heard, valued, and supported when contacting us. We're here to help. If your query is still outstanding, please send us a direct message with details of the assistance you require, and we'll gladly take a closer look and work to ensure the matter receives the attention it deserves.Your feedback is important to us and will also be shared with our Service Quality Team for review and improvement.
Kind regards,
Mweb Team
Best regards,