SS
Schalk S
1 reviews | Active since Aug 2023
02 Sept 2026, 10:25
MWEB - compromised clients login credentials
MWEB compromised my login credentials sharing my username and password in an unsecured medium. Its agains legislation and should be encrypted at all times. There is a no trust situation here and a simple apology do not suffice.
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Mweb's replyOfficial
02 Sept 2026, 10:35Hi Schalk,
We understand why the handling of your login credentials would raise serious concerns, particularly when it involves the security of your personal information and your trust in our services. We appreciate that this is more than an inconvenience and that you expect your information to be handled securely and appropriately.We’d like to look into the circumstances surrounding the sharing of your credentials and understand exactly what occurred. Please send us a private message with more details about the incident so we can assist further.Kind regards,
The Mweb Team
We understand why the handling of your login credentials would raise serious concerns, particularly when it involves the security of your personal information and your trust in our services. We appreciate that this is more than an inconvenience and that you expect your information to be handled securely and appropriately.We’d like to look into the circumstances surrounding the sharing of your credentials and understand exactly what occurred. Please send us a private message with more details about the incident so we can assist further.Kind regards,
The Mweb Team
Best regards,
Mweb's reply02 Sept 2026, 10:35
Official
Hi Schalk,
We understand why the handling of your login credentials would raise serious concerns, particularly when it involves the security of your personal information and your trust in our services. We appreciate that this is more than an inconvenience and that you expect your information to be handled securely and appropriately.We’d like to look into the circumstances surrounding the sharing of your credentials and understand exactly what occurred. Please send us a private message with more details about the incident so we can assist further.Kind regards,
The Mweb Team
We understand why the handling of your login credentials would raise serious concerns, particularly when it involves the security of your personal information and your trust in our services. We appreciate that this is more than an inconvenience and that you expect your information to be handled securely and appropriately.We’d like to look into the circumstances surrounding the sharing of your credentials and understand exactly what occurred. Please send us a private message with more details about the incident so we can assist further.Kind regards,
The Mweb Team
Best regards,