PS
Pieter S
1 reviews | Active since Aug 2009
14 Apr 2026, 09:21
MWEB collapsed?
I do not get any response from e-mail - not by tel, not by e-mail, not by Chat box. Am I thge only one? Pieter Strobos PSBK
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Mweb's replyOfficial
14 Apr 2026, 09:33Hi Pieter, we can understand your frustration, when you’re trying to get help and there’s no response across any channel, it can quickly feel like you’re being left without support. That’s not the experience we want for you at all. To assist you properly and get this resolved as quickly as possible, please send us a direct message with your account details and a brief summary of your query. This will allow us to review your case and ensure it is directed to the correct team without further delay. We’ll take it from there and make sure your concern is followed up urgently. Kind regards,
The Mweb Team
The Mweb Team
Best regards,
Mweb's reply14 Apr 2026, 09:33
Official
Hi Pieter, we can understand your frustration, when you’re trying to get help and there’s no response across any channel, it can quickly feel like you’re being left without support. That’s not the experience we want for you at all. To assist you properly and get this resolved as quickly as possible, please send us a direct message with your account details and a brief summary of your query. This will allow us to review your case and ensure it is directed to the correct team without further delay. We’ll take it from there and make sure your concern is followed up urgently. Kind regards,
The Mweb Team
The Mweb Team
Best regards,